Premium automated soft serve
Give your customers freshly prepared soft-serve ice cream in seconds with South Africa’s premium cashless robotic vending experience.
The experience
See how the machine turns a simple purchase into a moment customers stop to watch. The automated process handles the cup, serves the ice cream and adds the selected extras.
Choose your opportunity
Choose the route that matches your goal. Every application is reviewed for commercial and operational suitability.
Add a premium customer experience and earn from sales—without buying the equipment.
Build your own automated ice cream operation through a cash purchase or rent-to-own agreement.
Commercial terms shown are based on the current approved offer and remain subject to written confirmation, final quotation, applicable approval and signed agreement.
How it works
The customer controls the entire journey on the machine—from choosing the product to collecting the finished soft serve.
Choose the preferred soft-serve option from the on-screen menu.
Personalise the order with the available extras.
Complete the purchase through the cashless Nayax terminal.
Watch the robotic process and collect the freshly prepared product.
Machine features
Customer-led operation with no serving staff required.
Visible cup handling and preparation create theatre around every order.
Convenient cashless checkout through integrated payment technology.
Access enabled machine and sales information without standing at the unit.
Configure the approved ice cream, syrup and topping selection.
Cleaning guidance, maintenance options and technical support.
Ideal locations
Strong sites combine steady foot traffic, visible positioning, security, suitable electricity and commercial fit.
High-visibility retail zones and family traffic.
Approved campuses with suitable access and supervision.
Convenient service for visitors and staff.
Extended-hour convenience and passing trade.
Social, family and event-driven demand.
A natural fit for leisure occasions.
Incremental spend and an engaging in-store moment.
A modern convenience for staff and visitors.
All placements are subject to foot-traffic assessment, security, electricity, access and overall commercial suitability.
Why Frost & Swirl
Trust is earned
We provide factual information for property managers and business owners to evaluate the opportunity. Installation photographs, authorised partner logos and customer references will only be published with permission.
Use the video above or request a direct demonstration with the Frost & Swirl team.
Request a demonstrationEach proposed location is reviewed for traffic, access, security, electricity and commercial fit.
Submit your venuePricing, responsibilities, support and ownership are confirmed in the applicable quotation and agreement.
Request the information packFrequently asked questions
Still deciding whether hosting or ownership is right for you?
Ask the Frost & Swirl teamThe machine measures approximately 810 mm wide, 1 260 mm deep and 2 050 mm high. Final placement must also allow safe access for operation, cleaning and servicing.
A safe, compliant electrical point is required at the approved position. We confirm the exact power and plug requirements during the site assessment.
Yes. The machine uses Nayax cashless payment technology. Accepted payment methods depend on the activated terminal and merchant setup.
Under an approved hosting partnership, Frost & Swirl manages the agreed operating, cleaning and refill programme. For owned machines, responsibilities and training are set out in the final agreement.
Frost & Swirl coordinates technical support in line with the selected hosting, purchase or service agreement.
The menu can be configured for soft serve with selected syrup and topping options. Final availability is confirmed for each machine and operating plan.
Cashless transaction and machine sales data can be monitored remotely through the enabled reporting platform. Access and reporting arrangements depend on the commercial option selected.
Timing depends on site approval, machine availability, payment setup and readiness of the placement area. A realistic installation date is provided after these checks.
Approval depends on customer traffic, security, access, electricity and overall commercial suitability. Every proposed site is assessed before placement.
Frost & Swirl retains ownership under the hosting model. A cash purchaser owns the machine once the sale is completed. Under rent-to-own, ownership transfers after the final payment and completion of the agreement, subject to the signed terms.
Performance is reviewed against the operating plan. Any corrective action or relocation is handled according to the signed commercial agreement; no sales level is guaranteed.
Yes. Relevant operational and care training is provided according to the option selected and the responsibilities in the final agreement.
Start the conversation
Share the key details below. The team will review your enquiry and contact you about the most suitable next step.